This policy sets out information on how Associated British Ports obtains and uses the data collected during your use of TownQuay web sites.

Please note that this policy does not apply to the www.abparking.co.uk website, which is governed by a different operating system and consequently has a separate Cookie Policy (for further details, please see http://www.abparking.co.uk/legalpolicypages/privacypolicy).

Information About Our Use of Cookies

We use a number of non-invasive cookies to provide you with a smoother and more efficient experience when you browse our web sites.

A cookie is a small file of letters and numbers that we use to distinguish you from other users. The cookies we use will never store sensitive information, and will not be stored on your computer beyond the browser session.

We use only strictly necessary cookies on our web sites. These are cookies that are required for the operation of our web site.

Below is a list of the cookies Associated British Ports use. This table provides more information about the individual cookies we use, and the purposes for which we use them:

Cookie name Purpose More information When will the Cookie expire?
Session Cookie This cookie is used to contain customer authentication information and is created once a user logs in to restricted areas of the website. The cookie identifies the logged in user to enable them to access restricted areas. This cookie is created by the ASP.net authentication service. Immediately when you have logged out of the web site or closed down your internet browser.
Country Cookie This cookie is part of the website's content management system which has the capacity to recognise the country of origin of the user's IP address, and set the language of the site accordingly. The cookie contains an ID number to indicate the user's country, which can then determine the textual language to display. This cookie is not currently utilised by TownQuay, but has been developed for future use in multi-lingual sites. This cookie is created by the Hoopla Content Management System. Immediately when you have logged out of the web site or closed down your internet browser.
__utma Cookie A persistent cookie - remains on a computer, unless it expires or the cookie cache is cleared. It tracks visitors. Metrics associated with the Google __utma cookie include: first visit (unique visit), last visit (returning visit). This also includes Days and Visits to purchase calculations which afford ecommerce websites with data intelligence around purchasing sales funnels. This cookie is created by Google Analytics. Never.
__utmb Cookie & __utmc Cookie These cookies work in tandem to calculate visit length. Google __utmb cookie demarks the exact arrival time, then Google __utmc registers the precise exit time of the user. Because __utmb counts entrance visits, it is a session cookie, and expires at the end of the session, e.g. when the user leaves the page. A timestamp of 30 minutes must pass before Google cookie __utmc expires. Given__utmc cannot tell if a browser or website session ends. Therefore, if no new page view is recorded in 30 minutes the cookie is expired. This is a standard 'grace period' in web analytics. Ominture and WebTrends among many others follow the same procedure. This cookie is created by Google Analytics. Thirty minutes after browsing ceases.
__utmz Cookie Cookie __utmz monitors the HTTP Referrer and notes where a visitor arrived from, with the referrer siloed into type (Search engine (organic or cpc), direct, social and unaccounted). From the HTTP Referrer the __utmz Cookie also registers, what keyword generated the visit plus geolocation data. This cookie lasts six months. In tracking terms this Cookie is perhaps the most important as it will tell you about your traffic and help with conversion information such as what source / medium / keyword to attribute for a Goal Conversion. This cookie is created by Google Analytics. Six months after creation.
__utmv Cookie Google __utmv Cookie lasts "forever". It is a persistant cookie. It is used for segmentation, data experimentation and the __utmv works hand in hand with the __utmz cookie to improve cookie targeting capabilities. This cookie is created by Google Analytics. Never.

It is possible to block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access parts of our site.

We’re here to help, so please do not hesitate to contact us through any of the channels below.

Marina Enquiries


023 8023 4397


Associated British Ports, Management Office, Town Quay, Southampton SO14 2AQ

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